---
canonical: "https://www.softatlas.io/new-relic/products/digital-experience-monitoring"
name: "Digital Experience Monitoring"
provider: "New Relic"
category: "Developer & Engineering / Observability & Monitoring / Real User Monitoring"
review_count: 0
ai_powered: true
website: "https://newrelic.com/solutions/digital-experience-monitoring"
updated: "2026-07-05"
---

# Digital Experience Monitoring

By [New Relic](/new-relic.md)

Digital Experience Monitoring uses AI to pinpoint session friction and UX flaws, maximizing user satisfaction and conversions by identifying customer friction points before they impact margins.

## Features
- Proactively monitor to catch anomalies and prevent issues
- Automatically capture and analyze user actions to resolve issues
- Leverage AI-powered session summaries for quick problem resolution
- Use synthetics to determine user experiences under specific conditions
- Troubleshoot faster with full-stack visibility and telemetry data
- Visualize crash patterns by analyzing user journeys in real time
- Receive privacy and security with customizable masking
- Integrate with GitHub and ServiceNow for enhanced productivity

## Built for
DEVELOPERS, CUSTOMER_SUPPORT, OPERATIONS, EXECUTIVES

Source: https://www.softatlas.io/new-relic/products/digital-experience-monitoring