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Nextiva

XBert

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An AI employee that manages customer conversations across calls, texts, chat, and email, handling tasks such as appointment scheduling and FAQ responses.

AI Contact Center AgentsAI Support AutomationOmnichannel Messaging

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Features

Manage customer conversations across calls, texts, chat, and email
Automate appointment scheduling
Provide real-time agent guidance
Handle incoming calls 24/7
Automate customer call handling with AI
Integrate with apps and other platforms
Provide insights and dashboards for analytics
Orchestrate end-to-end customer engagement

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