---
canonical: "https://www.softatlas.io/nextiva/products/xbert"
name: "XBert"
provider: "Nextiva"
category: "Customer Experience / Conversational AI / AI Contact Center Agents"
review_count: 0
ai_powered: true
website: "https://www.nextiva.com/products/xbert"
updated: "2026-07-28"
---

# XBert

By [Nextiva](/nextiva.md)

An AI employee that manages customer conversations across calls, texts, chat, and email, handling tasks such as appointment scheduling and FAQ responses.

## Features
- Manage customer conversations across calls, texts, chat, and email
- Automate appointment scheduling
- Provide real-time agent guidance
- Handle incoming calls 24/7
- Automate customer call handling with AI
- Integrate with apps and other platforms
- Provide insights and dashboards for analytics
- Orchestrate end-to-end customer engagement

## Built for
CUSTOMER_SUPPORT, SALES, OPERATIONS

Source: https://www.softatlas.io/nextiva/products/xbert