---
canonical: "https://www.softatlas.io/odigo/products/akio"
name: "Akio"
provider: "Odigo"
category: "Customer Experience / Contact Center / Cloud Contact Centers"
review_count: 0
format: "CORE_PRODUCT"
ai_powered: true
website: "https://www.akio.com/"
updated: "2026-10-23"
---

# Akio

By [Odigo](/odigo.md)

Omnichannel customer service suite that centralizes phone, email, chat, messaging and social channels, with AI reply suggestions.

## Features
- Centralize phone, email, chat and social messages
- Suggest replies with an AI assistant
- Manage a knowledge base and standard responses
- Monitor brand image and online visibility

## Built for
CUSTOMER_SUPPORT

Source: https://www.softatlas.io/odigo/products/akio