---
canonical: "https://www.softatlas.io/odigo/products/odigo"
name: "Odigo"
provider: "Odigo"
category: "Customer Experience / Contact Center / Cloud Contact Centers"
review_count: 0
format: "CORE_PRODUCT"
ai_powered: true
website: "https://odigo.com/omnichannel-contact-center/"
updated: "2026-10-23"
---

# Odigo

By [Odigo](/odigo.md)

Cloud contact center platform that routes and handles voice and digital customer interactions with AI automation and supervision tools.

## Features
- Route contacts to agents or bots intelligently
- Handle voice, email, chat and messaging in one agent desktop
- Automate customer journeys with agentic AI
- Supervise contact center performance in real time
- Monitor voice of the customer and e-reputation
- Integrate with CRM systems through APIs

## Built for
CUSTOMER_SUPPORT, SALES, OPERATIONS

Source: https://www.softatlas.io/odigo/products/odigo