---
canonical: "https://www.softatlas.io/olo/products/host"
name: "Host"
provider: "Olo"
category: "Customer Experience / Customer Feedback & VoC / Feedback Collection Tools"
review_count: 0
ai_powered: false
website: "https://www.olo.com/host"
updated: "2026-07-20"
---

# Host

By [Olo](/olo.md)

A reservations and waitlist management system that helps restaurants optimize seating and improve guest experiences.

## Features
- Manage reservations and waitlists in real time
- Personalize guest experiences using CRM data
- Automate guest communication with live updates and post-visit surveys
- Enable direct booking through multiple online channels
- Track guest preferences and visit history
- Provide real-time updates to guests
- Streamline staff communication through an intuitive iPad app
- Reduce manual work for staff with fewer taps per task

## Built for
OPERATIONS, CUSTOMER_SUPPORT, EXECUTIVES

Source: https://www.softatlas.io/olo/products/host