---
canonical: "https://www.softatlas.io/olo/products/switchboard"
name: "Switchboard"
provider: "Olo"
category: "Commerce / Order Management / Order Orchestration"
review_count: 0
ai_powered: false
website: "https://www.olo.com/switchboard"
updated: "2026-07-20"
---

# Switchboard

By [Olo](/olo.md)

A solution for digitizing phone orders, enabling restaurants to streamline operations and improve order accuracy.

## Features
- Digitize and route phone orders to the restaurant POS
- Create a specialized restaurant menu for call-in orders
- Store contact info and order history in the cloud
- Send guests to a payment portal via SMS for pre-payment
- Enable guests to review orders before submitting
- Search menu based on multiple criteria
- Offer food and drink suggestions based on order history
- Change handoff mode and time if needed

## Built for
OPERATIONS, CUSTOMER_SUPPORT

Source: https://www.softatlas.io/olo/products/switchboard