---
canonical: "https://www.softatlas.io/pagerduty-inc/products/ai-agents"
name: "AI Agents"
provider: "PagerDuty"
category: "Artificial Intelligence / AI Agents / Workflow Automation Agents"
review_count: 0
ai_powered: false
website: "https://www.pagerduty.com/platform/ai-agents"
updated: "2026-06-18"
---

# AI Agents

By [PagerDuty](/pagerduty-inc.md)

Redefines operations with AI Agents that automate incident detection, diagnosis, and resolution.

## Features
- Automate incident detection and resolution
- Diagnose incidents using AI insights
- Provide proactive recommendations based on incident data
- Orchestrate complex incidents across teams
- Capture and analyze incident meetings and conversations
- Adjust shifts automatically to resolve scheduling conflicts
- Identify patterns and related incidents for faster triage
- Surface key information and insights instantly

## Built for
OPERATIONS, DEVELOPERS, CUSTOMER_SUPPORT, EXECUTIVES

Source: https://www.softatlas.io/pagerduty-inc/products/ai-agents