---
canonical: "https://www.softatlas.io/pendo/products/agent-analytics"
name: "Agent Analytics"
provider: "Pendo"
category: "Data & Analytics / Product & Web Analytics / Product Analytics"
review_count: 0
ai_powered: true
website: "https://www.pendo.io/product/agent-analytics"
updated: "2026-07-05"
---

# Agent Analytics

By [Pendo](/pendo.md)

Measure AI adoption and impact by tracking how users interact with AI agents and connecting those experiences to real outcomes like retention, conversion, and revenue.

## Features
- Analyze conversations and prompts to understand user interactions with AI agents
- Connect agent usage to retention, task completion, churn, and support tickets
- Identify user friction and provide suggestions for improvement
- Monitor agent usage by account to spot adoption gaps
- Detect user rage and automatically flag agent failures
- Track account adoption and provide daily updates
- Replay unsuccessful prompts and fix issues
- Compare task completion times between agentic and traditional workflows

## Built for
MARKETERS, CUSTOMER_SUPPORT, OPERATIONS, EXECUTIVES

Source: https://www.softatlas.io/pendo/products/agent-analytics