---
canonical: "https://www.softatlas.io/plivo/products/ai-agents"
name: "AI Agents"
provider: "Plivo"
category: "Artificial Intelligence / AI Agents / AI Customer Service Agents"
review_count: 0
ai_powered: true
website: "https://www.plivo.com/ai-agents"
updated: "2026-07-29"
---

# AI Agents

By [Plivo](/plivo.md)

AI Agents allow businesses to build and deploy human-like voice AI agents using a no-code agent builder or programmable code framework, enabling seamless customer interactions with carrier-grade telephony.

## Features
- Build AI agents using a no-code studio
- Deploy AI agents across voice, chat, SMS, and WhatsApp
- Integrate with existing tools like HubSpot, Salesforce, and Zendesk
- Stream live call audio using WebSocket
- Customize AI agents with your own STT, TTS, and LLM
- Enable real-time bi-directional audio streaming with low latency
- Automatically route conversations to human agents when needed
- Test and track AI agent performance with analytics dashboards

## Built for
DEVELOPERS, CUSTOMER_SUPPORT, OPERATIONS

Source: https://www.softatlas.io/plivo/products/ai-agents