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PolyAI

Wren Dialog Agent

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Wren is a dialog agent designed to handle complex customer interactions across various industries, providing natural and accurate conversational experiences.

AI Voice AgentsOmnichannel Messaging

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Features

Analyze real conversations to identify drop-off points
Generate dialog flows from documents or text descriptions
Monitor live deployments to catch and fix issues automatically
Provide daily performance reports with improvement recommendations
Simulate and test fixes before going live
Integrate seamlessly with APIs for actions like bookings and ticketing
Support multichannel communication across voice, web chat, messaging, email, and in-app
Review and support conversations in multiple languages

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