---
canonical: "https://www.softatlas.io/polyai/products/wren-dialog-agent"
name: "Wren Dialog Agent"
provider: "PolyAI"
category: "Customer Experience / Conversational AI / AI Voice Agents"
review_count: 0
ai_powered: true
website: "https://poly.ai/platform/wren-dialog-agent"
updated: "2026-10-05"
---

# Wren Dialog Agent

By [PolyAI](/polyai.md)

Wren is a dialog agent designed to handle complex customer interactions across various industries, providing natural and accurate conversational experiences.

## Features
- Analyze real conversations to identify drop-off points
- Generate dialog flows from documents or text descriptions
- Monitor live deployments to catch and fix issues automatically
- Provide daily performance reports with improvement recommendations
- Simulate and test fixes before going live
- Integrate seamlessly with APIs for actions like bookings and ticketing
- Support multichannel communication across voice, web chat, messaging, email, and in-app
- Review and support conversations in multiple languages

## Built for
CUSTOMER_SUPPORT, DEVELOPERS, OPERATIONS

Source: https://www.softatlas.io/polyai/products/wren-dialog-agent