---
canonical: "https://www.softatlas.io/positive-user-2/products/user-crm-and-marketing-automation-platform"
name: "User CRM and Marketing Automation Platform"
provider: "Positive User"
category: "Marketing / Marketing Automation / Marketing Automation Platforms"
review_count: 0
ai_powered: true
website: "https://www.user.com/why-positive-user"
updated: "2026-10-02"
---

# User CRM and Marketing Automation Platform

By [Positive User](/positive-user-2.md)

A comprehensive CRM and marketing automation platform that enables businesses to manage customer relationships and automate marketing tasks across multiple channels including email, SMS, and WhatsApp.

## Features
- Automate marketing tasks across multiple channels
- Manage customer relationships efficiently
- Create and send email marketing campaigns
- Send SMS and WhatsApp marketing messages
- Deploy web push and mobile push notifications
- Engage customers with live chat and chatbots
- Implement customer loyalty programs
- Unify and activate customer data across all touchpoints

## Built for
MARKETERS, SALES, CUSTOMER_SUPPORT

Source: https://www.softatlas.io/positive-user-2/products/user-crm-and-marketing-automation-platform