---
canonical: "https://www.softatlas.io/primo/products/uno-ai-support-agent"
name: "Uno, AI Support Agent"
provider: "Primo"
category: "IT & Security / IT Service & Asset Management / SaaS Management Platforms"
review_count: 0
ai_powered: false
website: "https://www.getprimo.com/product-page/how-it-works"
updated: "2026-07-08"
---

# Uno, AI Support Agent

By [Primo](/primo.md)

Uno is an AI-powered support agent designed to assist with IT operations, providing automated support and enhancing productivity.

## Features
- Provide automated support for IT operations
- Sync users, roles, and permissions automatically from HR systems
- Enforce encryption and apply security settings across devices
- Monitor real-time visibility across devices, users, and SaaS apps
- Deploy custom scripts across devices
- Integrate compliance reporting
- Manage device shipping to over 60 countries
- Generate activity audit logs

## Built for
OPERATIONS, CUSTOMER_SUPPORT, DEVELOPERS

Source: https://www.softatlas.io/primo/products/uno-ai-support-agent