---
canonical: "https://www.softatlas.io/product-fruits/products/knowledge-base"
name: "Knowledge Base"
provider: "Product Fruits"
category: "Productivity & Collaboration / Knowledge Management / Knowledge Bases"
review_count: 0
ai_powered: false
launched: 2025
website: "https://productfruits.com/product/knowledge-base"
updated: "2026-07-21"
---

# Knowledge Base

By [Product Fruits](/product-fruits.md)

Keeps your company's knowledge easily accessible.

## Features
- Resolve support questions automatically with AI
- Guide users through onboarding with tours and checklists
- Provide contextual help with hints and tooltips
- Announce updates with in-app pop-ups and banners
- Collect user feedback with surveys and widgets
- Trigger onboarding flows based on user activity
- Control access to content with flexible permissions
- Enhance search with AI to understand user intent

## Built for
CUSTOMER_SUPPORT, DEVELOPERS, MARKETERS

Source: https://www.softatlas.io/product-fruits/products/knowledge-base