Reputation is a leading AI-powered reputation management software company that transforms reviews, listings, and surveys into actionable intelligence. The platform helps businesses improve their online presence and customer experience by providing clear, prioritized actions.
About Reputation
Reputation offers a comprehensive platform that connects various customer signals to enhance how businesses are found, chosen, and experienced. The platform includes features such as Reputation®IQ for AI-powered insights, tools for managing listings and reviews, capturing customer feedback through surveys, and managing social media interactions. It aims to build trust and drive revenue by improving local ratings and visibility.
Customer Sentiment AnalysisFeedback Collection ToolsReputation Monitoring
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Features
Ask questions in natural language and receive AI-powered answers
Analyze customer sentiment and spot patterns
Summarize themes and root causes from open-text feedback
Route issues to the right teams and close the loop faster
Uncover trends from customer signals
Integrate review, survey, and competitive benchmark data
Provide role-aware insights based on business hierarchy
Generate personalized brand analysis reports
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