---
canonical: "https://www.softatlas.io/ringcentral/products/ringcentral-contact-center"
name: "RingCentral Contact Center"
provider: "RingCentral"
category: "Customer Experience / Call Center / Contact Center / Cloud Contact Centers"
review_count: 0
ai_powered: false
website: "https://www.ringcentral.com/au/en/ringcx.html"
updated: "2026-07-20"
---

# RingCentral Contact Center

By [RingCentral](/ringcentral.md)

An AI-powered contact center solution that enhances customer service through omnichannel support, workforce engagement management, and outbound communication.

## Features
- Connect with customers across voice and 20+ digital channels
- Offer voice and digital self-service capabilities with AI agents
- Provide real-time coaching for agents during live interactions
- Generate insights with AI-powered quality management and analytics
- Manage outbound campaigns with predictive and voice broadcast dialers
- Deploy a new contact center in just a few days
- Access 250+ pre-built reports and custom dashboards
- Integrate with over 50 essential tools and custom workflow builders

## Built for
CUSTOMER_SUPPORT, OPERATIONS, EXECUTIVES

Source: https://www.softatlas.io/ringcentral/products/ringcentral-contact-center