---
canonical: "https://www.softatlas.io/route/products/route-package-protection"
name: "Route Package Protection"
provider: "Route"
category: "Commerce / Order Management & Fulfillment / Post-Purchase & Delivery Tracking"
review_count: 0
format: "CORE_PRODUCT"
ai_powered: false
website: "https://route.com/protect"
updated: "2026-11-02"
---

# Route Package Protection

By [Route](/route.md)

Checkout add-on that covers lost, stolen or damaged packages and handles claim resolution for merchants and shoppers.

## Features
- Offer package protection at checkout
- Resolve lost, stolen or damaged order claims
- Reorder or refund affected items
- Screen claims for fraud
- Offer cash back incentives on protected orders

## Built for
CUSTOMER_SUPPORT, OPERATIONS

Source: https://www.softatlas.io/route/products/route-package-protection