Salesforce CRM Analytics

Salesforce CRM Analytics is the analytics and business intelligence product built into the Salesforce platform, previously called Analytics Cloud, Einstein Analytics and Tableau CRM. It lets teams explore the data held in Salesforce, and data brought in from other systems, through interactive dashboards and visual queries without leaving the CRM. Data preparation tools combine and clean datasets, while built-in machine learning produces predictions and recommendations, for example on which deals are likely to close. Dashboards can be embedded in Sales Cloud and Service Cloud pages and trigger actions on records. It is used by sales, service and operations teams, and by the analysts who support them.