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Second Nature

Resident Onboarding

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Resident Onboarding is a fully streamlined process that replaces static PDFs and manual emails with a personalized, step-by-step guide through lease responsibilities, customizable Resident Benefits Packages, and move-in tasks.

Onboarding ManagementSelf-Service Portals

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Features

Orchestrate personalized resident experiences
Transform static PDF leases into interactive, mobile-first walkthroughs
Provide a branded, personalized move-in guide with automated reminders
Guide residents through the understanding and customization of a Resident Benefits Package
Deliver lease terms and move-in tasks in an unskippable way
Enable electronic lease signing within the platform
Onboard residents via SMS with login passcodes
Provide a hub with instructions to set up utilities and track move-in progress

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