---
canonical: "https://www.softatlas.io/second-nature/products/resident-onboarding"
name: "Resident Onboarding"
provider: "Second Nature"
category: "Customer Experience / Customer Success Platforms / Onboarding Management"
review_count: 0
ai_powered: false
website: "https://secondnature.com/resident-onboarding"
updated: "2026-07-30"
---

# Resident Onboarding

By [Second Nature](/second-nature.md)

Resident Onboarding is a fully streamlined process that replaces static PDFs and manual emails with a personalized, step-by-step guide through lease responsibilities, customizable Resident Benefits Packages, and move-in tasks.

## Features
- Orchestrate personalized resident experiences
- Transform static PDF leases into interactive, mobile-first walkthroughs
- Provide a branded, personalized move-in guide with automated reminders
- Guide residents through the understanding and customization of a Resident Benefits Package
- Deliver lease terms and move-in tasks in an unskippable way
- Enable electronic lease signing within the platform
- Onboard residents via SMS with login passcodes
- Provide a hub with instructions to set up utilities and track move-in progress

## Built for
OPERATIONS, CUSTOMER_SUPPORT

Source: https://www.softatlas.io/second-nature/products/resident-onboarding