--- canonical: "https://www.softatlas.io/segment/products/twilio-segment-customer-data-platform" name: "Twilio Segment Customer Data Platform" provider: "Segment" category: "Data & Analytics / Customer Data Platforms / Real-Time CDPs" review_count: 0 ai_powered: false website: "https://www.twilio.com/en-us/customer-data-platform" updated: "2026-07-28" --- # Twilio Segment Customer Data Platform By [Segment](/segment.md) Twilio Segment is a customer data platform that helps businesses collect, unify, and enrich customer data across various applications and devices, enabling real-time customer profiles and data-driven insights. ## Features - Collect customer data from multiple sources - Unify customer data into a single profile - Enrich customer data with additional insights - Enable real-time customer data updates - Segment audiences for targeted marketing - Integrate with various applications and devices - Provide data-driven insights for decision making - Facilitate customer journey mapping ## Built for MARKETERS, DEVELOPERS, CUSTOMER_SUPPORT, OPERATIONS, EXECUTIVES Source: https://www.softatlas.io/segment/products/twilio-segment-customer-data-platform