---
canonical: "https://www.softatlas.io/servicenow/products/field-service-management"
name: "Field Service Management"
provider: "ServiceNow"
category: "Operations / Field Service Management / Technician Scheduling"
review_count: 0
ai_powered: false
website: "https://www.servicenow.com/au/products/field-service-management.html"
updated: "2026-06-22"
---

# Field Service Management

By [ServiceNow](/servicenow.md)

Reduces field service costs and improves efficiency by optimizing scheduling and empowering technicians.

## Features
- Optimize scheduling for field service operations
- Empower technicians with necessary tools and information
- Reduce unneeded field service visits
- Automate workflows to lower costs and raise productivity
- Integrate AI to enhance field service management
- Improve efficiency in field service operations
- Provide real-time access to data for field service tasks
- Enhance technician productivity with digital workflows

## Built for
OPERATIONS, CUSTOMER_SUPPORT, EXECUTIVES

Source: https://www.softatlas.io/servicenow/products/field-service-management