---
canonical: "https://www.softatlas.io/servicenow/products/it-service-management"
name: "IT Service Management"
provider: "ServiceNow"
category: "IT & Security / IT Service & Asset Management / ITSM Platforms"
review_count: 0
ai_powered: false
website: "https://www.servicenow.com/au/products/itsm.html"
updated: "2026-06-22"
---

# IT Service Management

By [ServiceNow](/servicenow.md)

Transforms service management to boost productivity and maximize ROI through efficient IT operations.

## Features
- Manage access and availability of services
- Fulfill service requests
- Streamline IT services
- Automate workflows to lower costs
- Improve technology use and spend over the IT asset lifecycle
- Enable an integrated approach to governance, risk, and compliance
- Deliver proactive digital operations with AIOps
- Boost agent productivity and speed up resolution

## Built for
OPERATIONS, EXECUTIVES, CUSTOMER_SUPPORT

Source: https://www.softatlas.io/servicenow/products/it-service-management