--- canonical: "https://www.softatlas.io/shift-technology/products/coverage-and-liability" name: "Coverage & Liability" provider: "Shift Technology" category: "Industry Software / Fintech Platforms / InsurTech Platforms" review_count: 0 ai_powered: false website: "https://www.shift-technology.com/solutions/coverage-liability" updated: "2026-06-18" --- # Coverage & Liability By [Shift Technology](/shift-technology.md) Agents to assess policy coverage and liability, potential for agreement, and evidence strength, with guidance for final determination. ## Features - Streamline liability assessment using AI agents - Review policy coverage and assess duties owed and breached - Extract details from police reports, insured statements, and witness reports - Provide next best actions to secure evidence - Update liability estimates continuously with new information - Generate defensible liability summary assessments automatically - Improve accuracy of indemnity payments - Enhance customer interactions and expedite claims resolution - Automate routine analysis of subrogation opportunities - Accelerate detection of viable subrogation opportunities - Analyze claim details and documents to assess subrogation potential - Apply negligence laws and local jurisdictions to escalate opportunities - Provide next best actions to guide recovery processes - Generate demands to support negotiations and arbitrations - Monitor claim updates to trigger new exposures - Integrate with core claims systems for streamlined operations - Review personal injury and workers’ compensation documentation - Develop and adapt case management plans - Guide handlers to accurate outcomes for injured parties and insurers - Provide alerts for high-stakes cases requiring urgent review - Identify claims with leakage risk due to inaccuracies or delays - Integrate guidance and recommendations with core claims systems - Analyze claim details to establish accurate case management plans - Continuously adapt claims handling with new information - Analyze claim journeys to optimize handling steps - Identify claims where costs can inflate due to inaccuracies or delays - Adjust claims handling plans to address customer satisfaction concerns - Synthesize details from policy, claims, document, and communications - Propose journey adjustments and automate routine tasks - Provide guidance and recommendations integrated with core claims system - Enhance insights by answering questions about alerts, cases, claims, documents, and policies - Streamline claim processing with agentic AI ## Built for OPERATIONS, CUSTOMER_SUPPORT, EXECUTIVES Source: https://www.softatlas.io/shift-technology/products/coverage-and-liability