An essential tool for our daily management and continuous improvement

We initially chose Shizen to digitalize our management rituals, and the tool has more than met our needs. We use it every day, and it is always a pleasure working with their team, who do everything they can to find the best way to answer our needs whenever we reach out to them!

The problem-solving tools (Ishikawa and 5 Whys) — built-in, dynamic and easy to use — were quickly adopted by everyone to trace root cause analysis. The links between problems, causes and actions ensure that our problem-solving processes are clearly understood and make it easier to share best practices.

The tool's complete customization allows us to adapt our dashboards quickly and intuitively to any use case. Each team builds its own view with its own indicators, at its own level: the operator monitors their line, the shop floor manager their area, and the management the entire site — all without duplicate data entry. Data flows up automatically, and information flows down just as easily.

Our action plans are managed there on a daily basis, with the ability to escalate quickly, without any loss of information or time. The tool is simple, and adoption was very fast regardless of each person's level of computer literacy. The ability to create your own problem-solving modules also makes it possible to match any company's standards (8D, A3, DMAIC, etc.).

Our entire company has adopted it, and it has become essential to our daily management and to the effective, sustainable deployment of continuous improvement.