Ghostwriter
Ghostwriter is a tool that builds production-ready, multilingual, multichannel AI agents by uploading SOPs, transcripts, and other materials, or by explaining goals in plain English. It includes built-in guardrails and automates agent updates based on flagged issues and proactive insights.
AI Customer Service AgentsWorkflow Automation AgentsAutonomous Task AgentsAI Support AutomationAI Chatbots
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Features
Build AI agents by uploading SOPs, transcripts, or audio interviews
Modify agent behavior using natural language prompts
Auto-generate simulations to validate agent updates
Identify and test edge cases for AI agents
Diagnose and fix simulation failures automatically
Optimize agents using golden recordings or transcripts
Implement proactive recommendations for agent improvement
Fix agent issues with a single click
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