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Sinch

Conversation API

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The Conversation API enables seamless customer communication on any messaging channel with a single integration, supporting both one-way and two-way messaging.

Omnichannel MessagingMessaging AutomationProactive Messaging
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Features

Integrate messaging across SMS, MMS, RCS, WhatsApp, and more with a single API
Automate channel fallback to ensure message delivery
Monitor and block artificially inflated traffic in real-time
Personalize messages with AI-powered tools to improve response rates
Manage consent and encryption to comply with regional regulations
Optimize routing to reduce development time and control costs
Send rich media and interactive content to boost engagement
Access 600+ direct carrier routes for global messaging reach

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