Skalin

Skalin is a customer success platform for B2B SaaS teams with small customer success departments. It pulls data from the tools a company already uses into a 360-degree customer view and computes a health score that calibrates itself to the portfolio. An AI assistant answers questions about accounts and prepares meetings, while insights show trends across the whole customer base. Playbooks and alerts automate follow-up actions, and a client-facing portal lets customers follow shared projects. The platform targets customer success teams of one to fifteen people.