---
canonical: "https://www.softatlas.io/sprinklr/products/sprinklr-service"
name: "Sprinklr Service"
provider: "Sprinklr"
category: "Customer Experience / Call Center / Contact Center / Cloud Contact Centers"
review_count: 0
ai_powered: true
website: "https://www.sprinklr.com/products/customer-service"
updated: "2026-07-29"
---

# Sprinklr Service

By [Sprinklr](/sprinklr.md)

Sprinklr Service provides customer service teams with insights to connect with context and empathy, delivering delightful experiences consistently across every touchpoint.

## Features
- Unify customer conversations across 30+ channels
- Empower agents with real-time, context-aware guidance
- Analyze every touchpoint to unlock patterns and sentiment
- Transform support workflows into AI-powered workflows
- Deliver human-like support with AI assistants
- Reduce agent handover with AI-powered chatbots
- Improve service quality and performance with AI insights
- Boost agent efficiency through intelligent routing and reporting

## Built for
CUSTOMER_SUPPORT, OPERATIONS, EXECUTIVES

Source: https://www.softatlas.io/sprinklr/products/sprinklr-service