---
canonical: "https://www.softatlas.io/stacks/benchmark/france-digitale/customer-experience"
name: "All Customer Experience tools used by the France Digitale"
cohort: "France Digitale"
category: "Customer Experience"
companies_listed: 216
tools_identified: 21
updated: "2026-09-15"
---

# All Customer Experience tools used by the France Digitale

33 of the 216 companies have at least one Customer Experience tool identified, 21 tools in all. Every percentage is a share of the full 216, so every figure is a floor.

Functions: Customer Support (5 tools), Live Chat & Messaging (3 tools), Call Center / Contact Center (5 tools), Customer Feedback & VoC (4 tools), Customer Success Platforms (2 tools), Conversational AI (2 tools).

## The 10 most adopted tools

1. [Intercom](https://www.softatlas.io/intercom), 4% (9 companies), rated 5/5 on Soft Atlas (1 review)
2. [Zendesk](https://www.softatlas.io/zendesk-inc), 4% (8 companies), rated 4/5 on Soft Atlas (1 review)
3. [Diffly](https://www.softatlas.io/diffly), 2% (5 companies)
4. [Mayday](https://www.softatlas.io/mayday), 2% (4 companies), rated 3/5 on Soft Atlas (1 review)
5. [Siit](https://www.softatlas.io/siit), 2% (4 companies)
6. [CloudTalk](https://www.softatlas.io/cloudtalk), 1% (2 companies)
7. [Feedae](https://www.softatlas.io/feedae), 1% (2 companies)
8. [Help Scout](https://www.softatlas.io/help-scout), 1% (2 companies)
9. [Shipup](https://www.softatlas.io/shipup), 1% (2 companies)
10. [Crisp](https://www.softatlas.io/crisp), 0% (1 company)

The other 11 are listed for Soft Atlas members at https://www.softatlas.io/stacks/benchmark/france-digitale/customer-experience.

Benchmark: https://www.softatlas.io/stacks/benchmark/france-digitale

Source: https://www.softatlas.io/stacks/benchmark/france-digitale/customer-experience