---
canonical: "https://www.softatlas.io/surveymonkey/products/getfeedback"
name: "GetFeedback"
provider: "SurveyMonkey"
category: "Customer Experience / Customer Feedback & VoC / Feedback Collection Tools"
review_count: 0
ai_powered: false
website: "https://www.surveymonkey.com/product/getfeedback"
updated: "2026-06-18"
---

# GetFeedback

By [SurveyMonkey](/surveymonkey.md)

GetFeedback is a customer experience platform that helps businesses gather and analyze feedback to improve customer satisfaction and engagement.

## Features
- Capture feedback directly on your website
- Trigger feedback based on user behavior
- Connect feedback to specific pages and moments
- Analyze feedback trends in a built-in dashboard
- Build custom forms without design skills
- Collect feedback using passive feedback buttons and in-app micro-surveys
- Integrate with Salesforce for automated survey triggers
- Aggregate metrics like NPS, CSAT, and CES

## Built for
MARKETERS, CUSTOMER_SUPPORT, EXECUTIVES

Source: https://www.softatlas.io/surveymonkey/products/getfeedback