
Syncron
Aftermarket software for manufacturers and dealers: service parts planning, parts pricing, warranty claims and dealer inventory.
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Syncron provides cloud software that helps manufacturers run their aftermarket business, meaning the sale of service parts and the support of equipment after the initial sale. Its service lifecycle management platform includes modules for service parts planning, which forecasts demand and sets stock levels across warehouses, and parts pricing, which recommends and governs prices for large parts catalogues. Other modules automate warranty claim processing and supplier recovery, manage service contracts, and optimize parts stock at dealers and distributors. Lighter versions target mid-market companies. Customers are equipment, automotive, agriculture, construction, mining and trucking manufacturers along with their dealer networks.