---
canonical: "https://www.softatlas.io/synup/products/reviews"
name: "Reviews"
provider: "Synup"
category: "Marketing / Local Marketing / Local Review Management"
review_count: 0
ai_powered: true
website: "https://www.synup.com/en/products/reputation"
updated: "2026-07-28"
---

# Reviews

By [Synup](/synup.md)

Reviews is a reputation management tool that uses AI to respond to reviews, integrates with CRM, and automates review campaigns.

## Features
- Monitor reviews across every major publisher in real time
- Generate AI-powered review responses in the client's tone of voice
- Automate review generation campaigns via email and SMS
- Reply to hundreds of reviews across multiple locations in a single workflow
- Filter and prioritize reviews by star rating, sentiment, and location
- Provide multi-location and multi-brand insights
- Support custom site scraping for unsupported publishers
- Flag negative reviews in real time for service recovery

## Built for
MARKETERS, CUSTOMER_SUPPORT, EXECUTIVES

Source: https://www.softatlas.io/synup/products/reviews