---
canonical: "https://www.softatlas.io/talkwalker/products/customer-feedback-analytics"
name: "Customer Feedback Analytics"
provider: "Talkwalker"
category: "Customer Experience / Customer Feedback & VoC / Customer Sentiment Analysis"
review_count: 0
ai_powered: false
website: "https://www.talkwalker.com/products/customer-feedback-analytics"
updated: "2026-06-18"
---

# Customer Feedback Analytics

By [Talkwalker](/talkwalker.md)

Analyzes customer feedback to uncover insights that can drive product development and improve customer experience.

## Features
- Consolidate customer feedback from 300 sources
- Analyze real-time customer sentiment
- Detect customer intent in feedback
- Generate AI-powered summaries of feedback
- Create custom feedback scoring systems
- Provide hierarchical views of feedback trends
- Integrate data from call center transcripts, reviews, and surveys
- Generate easy-to-understand feedback reports

## Built for
MARKETERS, CUSTOMER_SUPPORT, EXECUTIVES

Source: https://www.softatlas.io/talkwalker/products/customer-feedback-analytics