---
canonical: "https://www.softatlas.io/tawk-to/products/crm"
name: "CRM"
provider: "tawk.to"
category: "Sales / CRM / CRM Platforms"
review_count: 0
ai_powered: false
website: "https://www.tawk.to/products/crm"
updated: "2026-10-05"
---

# CRM

By [tawk.to](/tawk-to.md)

A customer relationship management tool that helps businesses keep track of customer interactions and manage relationships effectively.

## Features
- Capture contact information from chat, email, and forms
- Display a full conversation timeline for each contact
- Search and filter contacts using custom fields and segments
- Send messages and set follow-ups directly from contact records
- Merge duplicate contacts and export contact lists
- Integrate seamlessly with a chat widget for automatic contact creation

## Built for
SALES, CUSTOMER_SUPPORT, OPERATIONS

Source: https://www.softatlas.io/tawk-to/products/crm