---
canonical: "https://www.softatlas.io/teamwork/products/teamwork-desk"
name: "Teamwork Desk"
provider: "Teamwork"
category: "Customer Experience / Customer Support / Help Desk Platforms"
review_count: 0
ai_powered: false
website: "https://www.teamwork.com/desk"
updated: "2026-07-28"
---

# Teamwork Desk

By [Teamwork](/teamwork.md)

Teamwork Desk provides a central place for shared mailboxes like support@ and contact@, allowing teams to manage client requests, support, and project communications with more visibility at scale.

## Features
- Convert client emails into tickets automatically
- Sync inboxes for streamlined setup
- Customize workflows with automation
- Track time on each ticket
- Create tasks directly from tickets
- Integrate seamlessly with Teamwork.com
- Ensure data security with HIPAA compliance
- Automate task creation from client requests

## Built for
CUSTOMER_SUPPORT, OPERATIONS, MARKETERS

Source: https://www.softatlas.io/teamwork/products/teamwork-desk