---
canonical: "https://www.softatlas.io/tidio/products/flows"
name: "Flows"
provider: "Tidio"
category: "Customer Experience / Customer Support / AI Support Automation"
review_count: 0
ai_powered: true
website: "https://www.tidio.com/flows"
updated: "2026-07-28"
---

# Flows

By [Tidio](/tidio.md)

Flows is an automation tool that helps businesses capture more leads, close more sales, and book more calls by automating customer interactions and ensuring no opportunity is missed.

## Features
- Cross-sell products using contextual flows
- Automate customer interactions with no-code journeys
- Trigger proactive messages at the right moments
- Capture and nurture leads with tailored offers
- Handle common customer inquiries automatically
- Reduce support volume with self-service automation
- Design interactive customer journeys with a drag-and-drop editor
- Recover abandoned carts with automated flows

## Built for
MARKETERS, SALES, CUSTOMER_SUPPORT

Source: https://www.softatlas.io/tidio/products/flows