---
canonical: "https://www.softatlas.io/tidio/products/lyro-ai-agent"
name: "Lyro AI Agent"
provider: "Tidio"
category: "Artificial Intelligence / AI Agents / AI Customer Service Agents"
review_count: 0
ai_powered: true
website: "https://www.tidio.com/ai-agent"
updated: "2026-07-28"
---

# Lyro AI Agent

By [Tidio](/tidio.md)

Lyro AI Agent is an AI-powered customer service agent that provides conversational and reliable answers in your brand voice, handling complex cases and automating repetitive tasks to enhance customer support.

## Features
- Handle customer service inquiries using AI
- Automate repetitive customer support tasks
- Provide conversational answers in brand voice
- Integrate with existing customer support systems
- Monitor conversations in real time
- Set flexible handoff and escalation rules
- Learn from customer interactions to improve performance
- Generate custom AI model training

## Built for
CUSTOMER_SUPPORT, OPERATIONS, EXECUTIVES

Source: https://www.softatlas.io/tidio/products/lyro-ai-agent