---
canonical: "https://www.softatlas.io/totango/products/totango-customer-success-platform"
name: "Totango Customer Success Platform"
provider: "Totango"
category: "Customer Experience / Customer Success Platforms / Customer Health Scoring"
review_count: 0
ai_powered: true
website: "https://app.totango.com"
updated: "2026-07-29"
---

# Totango Customer Success Platform

By [Totango](/totango.md)

Totango's Customer Success Platform helps businesses manage customer experience, success, and renewals with AI-powered insights and workflow design, enabling them to deliver value and optimize revenue growth.

## Features
- Manage customer experience with AI-powered insights
- Design workflows for customer success
- Optimize revenue growth through customer engagement
- Track customer renewals and retention
- Analyze customer data for actionable insights
- Automate customer success processes
- Monitor customer health and satisfaction
- Identify opportunities for upselling and cross-selling

## Built for
CUSTOMER_SUPPORT, OPERATIONS, EXECUTIVES

Source: https://www.softatlas.io/totango/products/totango-customer-success-platform