---
canonical: "https://www.softatlas.io/uberall/products/review-management"
name: "Review Management"
provider: "Uberall"
category: "Customer Experience / Customer Feedback & VoC / Review Management"
review_count: 0
ai_powered: false
website: "https://uberall.com/en-us/products/reviews"
updated: "2026-06-18"
---

# Review Management

By [Uberall](/uberall.md)

Review Management allows businesses to monitor, respond to, and improve customer reviews across all locations using AI for bulk replies and sentiment analysis to drive local reputation and foot traffic.

## Features
- Monitor customer reviews across all locations
- Respond to reviews using AI-generated, context-aware replies
- Analyze customer sentiment with AI-powered insights
- Automate bulk replies to reviews
- Track sentiment shifts and key themes in reviews
- Benchmark location performance based on reviews
- Generate individualized responses for large batches of reviews
- Support multilingual responses in over 80 languages

## Built for
MARKETERS, CUSTOMER_SUPPORT, OPERATIONS

Source: https://www.softatlas.io/uberall/products/review-management