---
canonical: "https://www.softatlas.io/vocalcom/products/vocalcom-contact-center"
name: "Vocalcom Contact Center"
provider: "Vocalcom"
category: "Customer Experience / Contact Center / Cloud Contact Centers"
review_count: 0
format: "CORE_PRODUCT"
ai_powered: true
website: "https://www.vocalcom.ai/en/products/ai-native-contact-center-software"
updated: "2026-10-23"
---

# Vocalcom Contact Center

By [Vocalcom](/vocalcom.md)

Omnichannel cloud contact center software with routing, predictive dialing, IVR, supervision and analytics.

## Features
- Route calls and messages across channels
- Run progressive and predictive outbound campaigns
- Build IVR and automated flows
- Supervise agents in real time
- Report on contact center KPIs
- Integrate with CRM systems

## Built for
CUSTOMER_SUPPORT, SALES

Source: https://www.softatlas.io/vocalcom/products/vocalcom-contact-center