---
canonical: "https://www.softatlas.io/yext-inc/products/hearsay-relate"
name: "Hearsay Relate"
provider: "Yext"
category: "Customer Experience / Live Chat & Messaging / Omnichannel Messaging"
review_count: 0
ai_powered: false
website: "https://www.yext.com/platform/relate"
updated: "2026-06-18"
---

# Hearsay Relate

By [Yext](/yext-inc.md)

Hearsay Relate unlocks enterprise-grade, compliant 1:1 engagement.

## Features
- Engage clients on preferred channels like SMS, WhatsApp, and voice
- Automate reminders, follow-ups, and outreach workflows
- Integrate seamlessly with CRM systems for contact capture and activity sync
- Monitor advisor activity and response rates with performance dashboards
- Identify and address potential compliance violations with automated keyword monitoring
- Manage text, voice, and WhatsApp conversations from a single platform
- Use AI-powered replies to save time and improve engagement
- Streamline supervision with tools like pre-approvals and TCPA support

## Built for
SALES, CUSTOMER_SUPPORT, OPERATIONS, EXECUTIVES

Source: https://www.softatlas.io/yext-inc/products/hearsay-relate