---
canonical: "https://www.softatlas.io/yuma/products/support-ai"
name: "Support AI"
provider: "Yuma"
category: "Customer Experience / Customer Support / AI Support Automation"
review_count: 0
ai_powered: true
website: "https://yuma.ai/support-ai"
updated: "2026-07-21"
---

# Support AI

By [Yuma](/yuma.md)

Support AI automates customer support processes by resolving up to 89% of tickets, handling tasks such as WISMO, returns, refunds, cancellations, and subscription changes. It integrates with helpdesks to provide real-time support and actions.

## Features
- Resolve customer support tickets automatically
- Integrate with Shopify, Gorgias, and Zendesk
- Handle WISMO, returns, exchanges, and order changes
- Support customers in 180+ languages
- Apply discount codes and edit orders
- Route tickets by skill or queue
- Read and execute changes on Recharge subscriptions
- Cross-reference marketing data from Klaviyo

## Built for
CUSTOMER_SUPPORT, OPERATIONS, EXECUTIVES

Source: https://www.softatlas.io/yuma/products/support-ai