---
canonical: "https://www.softatlas.io/zendesk-inc/products/zendesk-ai-agents"
name: "Zendesk AI Agents"
provider: "Zendesk"
category: "Customer Experience / Conversational AI / AI Contact Center Agents"
review_count: 0
ai_powered: false
website: "https://www.zendesk.com/au/service/ai"
updated: "2026-06-19"
---

# Zendesk AI Agents

By [Zendesk](/zendesk-inc.md)

Resolve even the most complex issues on any channel autonomously.

## Features
- Resolve complex issues autonomously on any channel
- Integrate with 1,800+ apps, partners, and systems
- Provide AI-powered resolutions for customer calls
- Empower service teams with a proactive AI assistant
- Improve service with automatic human and AI agent scoring
- Manage and resolve customer enquiries across all channels
- Forecast, staff and manage agent schedules with AI
- Turn service insights into better outcomes through analytics

## Built for
CUSTOMER_SUPPORT, OPERATIONS, EXECUTIVES

Source: https://www.softatlas.io/zendesk-inc/products/zendesk-ai-agents