---
canonical: "https://www.softatlas.io/zendesk-inc/products/zendesk-employee-service"
name: "Zendesk Employee Service"
provider: "Zendesk"
category: "Customer Experience / Customer Support / Help Desk Platforms"
review_count: 0
ai_powered: false
website: "https://www.zendesk.com/au/employee-service"
updated: "2026-06-19"
---

# Zendesk Employee Service

By [Zendesk](/zendesk-inc.md)

Provide employees the fastest resolutions on a scalable, intuitive platform.

## Features
- Provide employees with the fastest resolutions on a scalable platform
- Integrate with 1,800+ apps, partners, and systems
- Deploy enterprise-grade security and AI governance
- Use AI to continuously improve every resolution
- Empower service teams with a proactive AI assistant
- Forecast, staff, and manage agent schedules with AI-powered precision
- Improve service with automatic human and AI agent scoring
- Engage employees through messaging and live chat

## Built for
CUSTOMER_SUPPORT, OPERATIONS, EXECUTIVES

Source: https://www.softatlas.io/zendesk-inc/products/zendesk-employee-service