---
canonical: "https://www.softatlas.io/zigzag/products/zigzag-shopify-returns-and-exchanges-app"
name: "ZigZag Shopify Returns & Exchanges App"
provider: "ZigZag"
category: "Commerce / Order Management / Returns Management"
review_count: 0
ai_powered: false
website: "https://www.zigzag.global/shopify-returns-and-exchanges-app"
updated: "2026-09-09"
---

# ZigZag Shopify Returns & Exchanges App

By [ZigZag](/zigzag.md)

An app designed for Shopify users to manage returns and exchanges efficiently, offering a 14-day free trial to enhance customer retention and revenue.

## Features
- Manage domestic and international returns
- Automate return decisions
- Integrate directly with Shopify
- Provide seamless exchanges and offers with discount codes
- Calculate returns savings with ROI calculators
- Support EU 14-day withdrawal compliance
- Offer incentivized store credit to retain revenue
- Access a global carrier network for optimized routing

## Built for
CUSTOMER_SUPPORT, OPERATIONS, MARKETERS

Source: https://www.softatlas.io/zigzag/products/zigzag-shopify-returns-and-exchanges-app