AI agents for customer support, inside the product or in the help center, with escalation to human teams.

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About AGO

AGO builds AI agents for customer support and customer operations. Agents answer questions from a company's knowledge base and live data, act inside the product by opening pages, adjusting filters and preparing changes for the user to review, and hand off to human staff in helpdesks such as Zendesk when needed. Related agents qualify leads for sales. Tools help teams find knowledge gaps, review suggested fixes and test answers, and dashboards track agent performance. The company is based in Paris and also offers deployment services.

Listed inConversational AIasAI Customer Service Agents

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Features

Answer questions from knowledge base and live data
Act inside the product for users
Qualify leads for sales
Escalate to helpdesks with context
Find knowledge gaps
Test agent answers
Track agent performance
Support several languages
About
HeadquartersParis, France
useago.com

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