Microsoft Dynamics 365 is Microsoft's suite of intelligent business applications spanning CRM and ERP: sales, customer service, field service, marketing, finance, supply chain and commerce. It runs on Azure, connects with Microsoft 365 and Power Platform, and layers Copilot AI across the workflows.
About Microsoft Dynamics
Microsoft Dynamics 365 is Microsoft's suite of intelligent business applications spanning CRM and ERP: sales, customer service, field service, marketing, finance, supply chain and commerce. It runs on Azure, connects with Microsoft 365 and Power Platform, and layers Copilot AI across the workflows.
CRM Platforms
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Features
Sales, Customer Service and Field Service CRM
Finance, Supply Chain and Commerce ERP
Copilot AI assistance across every module
Shared Dataverse data model and Power Platform extensibility
Native Microsoft 365, Teams and Azure integration
Role-based security and low-code customization