Contentsquare

Contentsquare shows companies how visitors behave on their websites and mobile apps and where they struggle. Experience Analytics records interactions on every page and presents them as zone-based heatmaps, journey maps and session replays, without tagging each element in advance. Product Analytics follows engagement, conversion and retention across sessions and devices. Experience Monitoring detects errors, slow pages and signs of frustration as they happen. Voice of Customer collects surveys and feedback, and Conversation Intelligence analyses customer interactions to explain churn or dissatisfaction. It is used by e-commerce, product, UX and analytics teams, mainly in retail, travel, financial services and other businesses with high online traffic.